Sherpany is a mission-led team dedicated to helping to create a world where teams lead together and every meeting counts with its state of the art meeting management tool. Every day, we support thousands of leaders at multinational enterprises and other large organizations in preparing and conducting their most important gatherings. Our work helps teams cooperate and collaborate more effectively, inspire each other and ultimately thrive. And we want to enable more of this.
Your new role:
You will be part of an 8-person Customer Success Management team that ensures the retention and expansion of our customer portfolio. In this role, you will gain insight into the strategy and needs of medium to large enterprises located across Europe and in all industries.
You will familiarize our customers with our software on-site or via webinars. You ensure that they understand the value of our software and help them to use Sherpany in the best possible way. You support them in an advisory capacity, continuously pick up on their needs and develop close customer relationships that lead to upselling and cross-selling. You also document customer journeys in the internal CRM and support the team in various projects.
This job is for you if..
What you'll love about us:
Our recruiting process:
Your contact person for this position:
Senior Talent Acquisition Specialist